Returns & Exchanges

At Instant Pot Australia, we want you to be completely satisfied with your purchase. If your product is faulty or you have changed your mind, our straightforward returns process ensures a quick resolution within 30 days of delivery.

1

Initiate Your Request

Contact our customer support team with your order number and reason for return to receive a Return Authorization (RA) number.

2

Package Your Item

Ensure the product is in its original packaging with all accessories and manuals included to prevent damage during transit.

3

Ship to Warehouse

Affix the provided return label or address the package to our Sydney distribution center using a trackable shipping service.

4

Inspection and Refund

Once our technicians verify the item's condition, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing